Organizational Values Essay

The decision individual makes reflect their personal beliefs about what is important for them and the decision organization make reflect their personal belief about what they think is important. The personal and organizational value develops based on the decisions we make. Value alignment comes into place when the values of an individual are same as the values of their organization. If there is no alignment between the organization and employees, then the organization becomes in a more stressful condition. Companies who create a value alignment have very few problems. They know what their employees want and they know how to provide it. The value of the employees is important for successful for an organization. The values of an organization and the values of the nurse impact nurse engagement and patient outcomes. If the nurses have a happy environment in the hospital, it becomes a happy environment for the customers too. When nursing staff members feel empowered in the decision making process, they are energized to share their best talent, and skill. Nurses are the nucleus of the health care organization (â€Å"Nurses as implementers,† 2003). An alignment between hospital and nurses will increase nurses’ satisfaction as well as patient satisfaction. The importance of effective communication in nursing is important when it comes to interacting with patients, medical team members and doctors. Miscommunication causes misunderstandings, low performance, misdiagnosis and patient suffering. Therefore, nurses acquire effective communication skills in order to competently supervise. Communication in nursing practice serves a vital function in the building of helpful relationship patients, and coworkers. Taking time to listen to and understand patients experiences convey a message that patients feeling cared for and respected. Through communication a patient can be reassured and understand their sickness fully. Once, when I worked as a charge nurse, a patient wanted to inform me about something. She told me that her assigned nurse was not giving pain medication on correct time, and demanded for a different nurse. When I talked to the assigned nurse she told me that she gave all pain medication on time and that patient was ready to be discharged but the problem as that the patient didn’t want to leave. I checked the medication administration record and it indicated that the nurse gave all the medication on time. I didn’t change the assigned nurse instead I decided to take care of the patient. I talked with the patient asked her why she doesn’t want to go home. She replied saying that the pharmacy she gets her medication from is closed on Saturday and Sunday and she cannot get her discharge medication until Monday. She also complained about not having any ride back home after being discharged. I called the social worker and she arranged to get her medication for the patient from hospital’s charity for few days and also provided the patient with a cab voucher. I called the cab and discharged the patient home without any problem. The way I handled this situation was by communicating to the patient, and knowing her needs, and acting accordingly. By effectively communicating, problems can be solved easier without any further dissatisfaction from the patient. Nurses are able to prevent or manage conflicts by improving their communication skills. It is important for the nurse to try to understand the other party’s situation. Then the nurses can become focused about being understood. Typically during a conversation, an individual is already tries to think of a response to give to a person instead of just listening to what is being said (Marshall, 2006). Most importantly the nurse must have the patience to listen, and not interrupt while the other person is talking. A good communication skill allows the nurse to resolve his or her own conflicts or take appropriate actions for conflict resolution between other individuals. Communication is the key factor in response to any problems. Effective communication helps maintaining credibility by solving the problems that arrive. Effective communication techniques influence the values of other nurses and are effective in problem-solving processes in the organization and the profession. People use organization values to lead themselves throughout their lives. Organizational values and each employee’s personal values need to blend in as well as impact people’s behaviors and attitudes in the workplace. When employees fails to connections between taking responsibility for living their own lives and the accomplishment of organizational objectives, those organizations run the risk of falling short on promises made to customers, or worse, failing to meet ethical or legal standards.